Accounts Receivable Associate

Responsibilities

Manages the Accounts Receivable balances of all key customer accounts and ensures prompt payment of invoices. Calls customers and communicates with customers having open receivables balances to ensure prompt payment of invoices. Performs the function of on-line invoicing for customers via numerous billing portals.  Promptly provides information and resolution to inquiries from the customer service and inside sales departments as well as external inquiries from customers.

• Establishes and maintains close communication with the company key accounts to ensure prompt payment of invoices and resolution of open items.
• Calls and communicates with customers to ensure prompt payment of invoices and to achieve company targets.
• Performs daily data entry of company invoices into customer on-line portals. Accesses the portals to provide updated status of payments.
• Promptly provides answers to inquiries from customer service and sales departments and works proactively to resolve open issues.
• Uses all tools, including external collection agency to close open balances.
• Reviews transactions and posting history in SAP ERP to reconcile open AR items.
• Initiates refund requests for customers with credit balances.

Requirements

Two (2) years in Accounts Receivable collections or customer service required.

AA degree in Accounting preferred.

SAP experience preferred.

Experience in international corporation desired.

Contact Person

 Beth Tennant
HR Team
Phone: (+1) 3014836500